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Service & Support

RMA Special Request Form

Please fill in all information.
(* Indicates a required feild.)
*Name:
*Address:
*City:
*State:
*Zip Code:
*Phone:
Fax:
*Email:
*Model # *QTY Invoice Date Remarks
Serial #'s and Defective Codes

NOTE:Enter Serial #s followed by a comma (,)
then the defective code to the right that describes the problem.
Enter one piece per line.

Example:
(Ser.#) 3112-45s32 , (Defect Code) 4 (Return)


Defective Codes:

  1. DOA
  2. Too many bad sectors
  3. Drive doesn't spin
  4. Noisy
  5. Vibration
  6. Bad blocks
  7. Device not ready
  8. FDISK Failure
  9. SCSI medium error
  10. High level format error
  11. Low level format error
  12. Read/write error
  13. Won't boot after formatted
  14. Won't auto detect
  15. 0ther (Please explain, use remarks.)
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