:0Review Your Cart
HomeInfo About UsAbout Hard DrivesData RecoveryOur Upgrade CenterGovernment and SchoolsSupport and ServiceContact Us
 Hard Drives
  2.5" Laptop Drives - SATA
  2.5" Laptop Drives - PATA
  2.5" Laptop Drives - SFF8784
  2.5" Laptop Hybrid SSHD Drives
  2.5" Enterprise SAS Drives
  2.5" Enterprise SATA Drives
  3.5" Desktop Drives - SATA
  3.5" Desktop Drives - PATA
  3.5" Enterprise SAS Drives
  3.5" Enterprise SATA Drives
  1.8" Hard Drives

 Solid State Drives
  2.5" Solid State Drives
  2.5" U.2 Solid State Drives
  1.8" Solid State Drives
  M.2 Solid State Drives
  mSATA Solid State Drives
  PCI Express Solid State Drives

 OEM Drives
HP Laptop Drives

 Other Products
Data Transfer Kits
Laptop Memory
Desktop Memory
Hard Drive Enclosures
Laptop Hard Drive Caddies
Windows Software

 Upgrade By Model

Data Recovery
Hard Drive Installation
Trade In Buy Back Program

EZ-Upgrade Center
Acer Apple Asus Compaq Dell eMachine Epson Fujitsu Gateway
Hitachi HP IBM NEC Panasonic Samsung Sony Toshiba WinBook

Service & Support

Frequently Asked Questions

If you have a Technical question or Customer Service question, please review our FAQ page before contacting us. Most questions can be answered there and will save you some time. Click here for the FAQ page.

30 Day Return Policy

Product may be returned within the first 30 days of purchase for a refund (minus shipping and handling). All non-defective returned items are subject to a 15% restocking fee. All software products (including Apricorn and CMS data transfer kits) will not be accepted for return/refund once the packaging has been opened. After 30 days from the purchase date, items are covered under our “Warranty Replacement Policy”. (See below.)

Warranty Replacement Policy

For warranty replacements there are two options available to the customer:

  1. The customer may request an advance warranty replacement. In this case, the customer's credit card will be charged for the item (at the current market price listed on our website). Then, upon receipt of the original defective item back to our warehouse, Drive Solutions will credit the charge back to the customer's credit card. Please note: credits are processed approximately 5-7 business days after receipt of the defective item.
  2. The customer may return the original defective item to Drive Solutions. Upon receipt of the item, Drive Solutions will ship a warranty replacement to the customer.
Return Policies

Before returning any product, an RMA number must be obtained by contacting us at 818-707-8700 or via email at:

  • The warranty period starts from the original date of purchase.
  • RMA numbers are valid for 15 days only.
  • Credits and refunds will only be issued within 30 days of purchase. Non-defective returns are subject to a 15% restocking fee. After 30 days, RMA numbers will be issued for replacement of defective items only.
  • If products are returned without proper authorization, the customer will be responsible for arranging the pick up of this product.
  • Ship all returns to freight prepaid. Drive Solutions, Inc. will not pay for any charges of incoming RMA shipments. Drive Solutions, Inc. will be responsible for shipping all replacement units to you.
  • All drives must be in anti-static bags and packaged in the original packaging or manufacturer approved packaging. Be careful, poor packaging may void your warranty.
  • The warranty will be voided on any product returned that has been visibly altered or damaged. If the H.D.A. or PCB seals are broken the warranty is void.
  • If your package was damaged in shipping, notify the carrier upon delivery and contact us within 48 hours of receipt.
  • If there is any discrepancy with your order, such as a missing or incorrect item, we must be notified within 48 hours of receipt.
Terms and Conditions

Prices are updated frequently. Customers agree to the listed price at the time of purchase. When placing an order, customers agree to and accept these terms and conditions. Prices and availability are subject to change without notice. We reserve the right to make adjustments due to changing market conditions, product discontinuation or typographical errors. Drive Solutions, Inc. does not guarantee product compatibility and is not responsible for any errors that may inadvertently occur. Please check the manufacturer links to original manufacturer site for compatibility and technical information. is not responsible for lost data on failed hard drives. It is the customer's responsibility to keep a current back up of your data. We recommend backing up your data regularly to avoid losing any important information.

Manufacturer Links

If you need technical assistance, we have provided manufacturer support links for your convenience.

Tech Support
Email Tech Support

Call Us at the numbers below.

Contact Us
31113 Via Colinas
Westlake Village, CA 91362

Office Hours: Monday – Friday 8am – 4:30pm (PST).

Telephone In CA:(818) 707-8700
Outside CA: 877-738-6900
Fax:(818) 707-8701

Email Contacts:



©2016 All Rights Reserved. Contact Us
Drive Solutions 31113 Via Colinas Westlake Village, CA 91362